PointaloudRefunds.
Pointaloud is free with the Apple voices, so you can try everything before paying. If a subscription still isn't right, here is what we refund.
Last updated October 26, 2026
Monthly plans
Email us within 3 days of a monthly payment and we will refund it, less any premium voice time you used since that payment.
Yearly plans
Email us within 7 days of a yearly payment and we will refund it, less any premium voice time you used since that payment.
Premium voice time you used
Premium voices cost us real money each time they speak, so the time you used is kept at the extra-hours price: $3.29 an hour, counted by the minute. For example, if you used 2 hours of premium voices, a $9.99 monthly payment is refunded as $3.41. The Apple voices are free, so time spent with them is never charged.
Extra hours
Packs of extra hours are refunded within 7 days for any hours you have not used.
How to ask
Email support@pointaloud.com from the address on your receipt. Refunds go back to the card you paid with, usually within 5 to 10 days.
Questions
To cancel: in the app, open Settings, then Manage subscription.