Privacy.

Last updated October 26, 2026

The short version

• With the Apple voices, everything happens on your Mac. Nothing you read is uploaded or saved.
• With a premium voice turned on, the sentences being read are sent to ElevenLabs to be spoken. Our server passes them along and counts the characters. It does not store the text.
• Reports and shared pronunciation fixes are only sent when you choose to send them.
• This website sets no cookies and uses no analytics.

What stays on your Mac

Pointaloud keeps these on your Mac only, in its own folder in Application Support and in your Keychain:

• Your settings, voices and pronunciation fixes.
• Listening history: which app you read in, when, and for how long. Never the text itself.
• Your queue: highlights you chose to save with the queue shortcut, until you remove them.
• Your license key, and your own ElevenLabs key if you add one.

Pointaloud never moves, scrolls or changes anything in the app you are reading. When it needs Screen Recording (for apps like Google Docs), it takes one still image at the moment you press the key, reads the words from it on your Mac, and does not keep the image.

When text leaves your Mac

• Premium voices. While one is on, each sentence being read goes from your Mac to our server and on to ElevenLabs, which turns it into speech. We do not store the text. ElevenLabs handles it under its own privacy policy.
• Your own ElevenLabs key. If you add one, text goes straight from your Mac to ElevenLabs, not through us.
• Problem reports. Only when you press Send: the app's name, the website's name (never the full address), what went wrong, how the text was found, the app version, your note, and the first sentence only if you tick the box.
• Shared pronunciations. Off unless you tick “Share new words”. Then a word and how you want it said are sent, so they can help other people once several people suggest the same fix.

What our server keeps

• Your subscription's id, plan and renewal date, from Stripe.
• How many characters of premium voice you used each month, whether you reached your limit, and extra hours you bought. We use these totals to set fair prices.
• For reports and shared pronunciations, a random id made by the app. It is not linked to your name, email or license.

Payments

Stripe handles payment. We never see your card number. Stripe shares your email address and your subscription's status with us so your license key works.

Deleting your information

Removing Pointaloud and its folder in Application Support deletes everything stored on your Mac. To delete what our server keeps, email support@pointaloud.com and we will remove it within 30 days, except what we must keep for tax records.

Children

Pointaloud is not directed at children under 13, and we do not knowingly collect information from them.

Changes

If this policy changes, the date at the top changes too. Big changes will also be announced in the app.

Questions

Questions about privacy: support@pointaloud.com